FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

A) How long is the lead time?

It’ll take about 15-30 days depends on the material.

B) How can you guarantee your quality?

We have strict quality control system. We do 100% quality checking before dispatch.

C) Is there any discount for bulk order ?

We believe in win-win cooperation. We support our customer by offering direct factory competitive price and high standard quality products.

D) What services can we provide?

1) Good quality control.

2) Highly competitive prices.

3) Best professional team of lifestyle consumer electronics.

4) Smooth communication.

5) Effective OEM&ODM service.

6) Fast delivery.

7) After-sale service.

8) Technical support.

E) Do you provide free samples?

Yes, we could offer the sample but do not bear the freight cost. And the sample weight of copper alloy is generally not more than 200g, in which the precious metal content is not exceeding 20g.

F) Can you accept customization?

Yes, if you have special requirements for the products and packaging , we can customize it for you.

G) Can you provide help for technical issues ?

Sure, we have strong engineer team. 70% of our engineers have over 15 years of working experience in the electrical material field.

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